SUPPORT

TROUBLESHOOTING GUIDES

If your gun seems to build to a high show when you let it sit for a little while, you probably have a slow leak in your regulator. To rectify this, follow these simple steps:

1. Degas your marker completely – MAKE SURE IT IS FULLY DEGASSED.
2. Remove the left hand side of your wrap around grip so that you can access the regulator screw.
3. Unscrew the regulator and remove it from the gun. Use a spanner and allen key to split the regulator in half.
4. Inspect and reverse the seat. Inspect the piston face for damage. Replace either of these items if they are damaged.
5. Replace and re-chrono your gun

Make sure the battery is charged, and that your charger or power outlet is working. There is a small visual red LED near the charge cable that should be lit during charging (inside the grip), if you cannot see this light, try another cable or outlet.

A leak that seems to be coming down the barrel from your drive, is usually caused by the #14 o-ring on the firing valve. Please change this for a new one, and it should solve your problem.

If your gun is using more air than you expect, please verify that there is not a leak in your gun or air system. You should be able to hear a leak if you take the gun someplace quiet. Most leaks are caused by failed o-rings or loose ASAs etc.

If you are sure there is no leak, replace and regrease the #17 o-rings on the valve, they control your air efficiency.

Check to be sure your gun has a reasonable paint to barrel match. If your paint is too loose in the barrel, you will waste air during the shot.

Download your digital manual HERE

Firmware can be found HERE

Maintenance tips

– Clean off and replace old grease occasionally. Dirty grease will wear out your gun seals and parts.
– Use MacDev Militia Lube for best results.
– Replace your detents and bolt tip if they get out of shape.
- Charge your battery before any day of play.

This is usually caused by a worn or dry M16-2 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the o-ring does not help, please make sure the battery is charged, and try changing the bolt tip for a new one.

Another cause may the the dwell setting on your gun, please make sure it is set to 12ms or above. In very cold weather (below 10C or 50F), don’t be afraid to increase your dwell to 16ms.

Please check these things:
– The air is turned on
– Your gun battery meter reads full
– The trigger is pressing the microswitch on the board
– press and hold the trigger for two seconds, this should force a shot. If the gun fires, then it means your eyes need cleaning.

This is usually caused by a worn or dry M16-2 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the #16 o-ring does not help, please try charging your battery.

Another cause may be a damaged regulator seat, try reversing your regulator seat, ensuring the cap is on tightly.

If your gun seems to build to a high show when you let it sit for a little while, you probably have a slow leak in your regulator. To rectify this, follow these simple steps:

1. Degas your marker completely – MAKE SURE IT IS FULLY DEGASSED.
2. Remove the left hand side of your wrap around grip so that you can access the regulator screw.
3. Unscrew the regulator and remove it from the gun. Use a spanner and allen key to split the regulator in half.
4. Inspect and reverse the seat. Inspect the piston face for damage. Replace either of these items if they are damaged.
5. Replace and re-chrono your gun

Please check these things:
1. The battery is charged
2. The dwell is set to at least 12ms
3. The drive is clean and greased, with a fresh M16-2 o-ring installed

If your gun does not power on at all, then your problem must be in the electronic system. Please try these things:

1. Charge your battery.
2. Check that your battery connector is fully plugged in (both to the battery and board), and is not broken.
3. Check that the on/off button on the back of your board is being pressed.
4. Check that your board is not wet or damaged.

A leak that seems to be coming down the barrel from your drive, is usually caused by the #14 o-ring on the valve. Please change this for a new one, and it should solve your problem.

If your gun is using more air than you expect, please verify that there is not a leak in your gun or air system. You should be able to hear a leak if you take the gun someplace quiet. Most leaks are caused by failed o-rings or loose ASAs etc.

If you are sure there is no leak, change the #19 inside the keg, this o-ring is largely responsible for air efficiency on the gun. Make sure your gun is well greased with Militia Lube.

Check to be sure your gun has a reasonable paint to barrel match. If your paint is too loose in the barrel, you will waste air during the shot.

How to clean your XDR drive
How to clean your inline regulator

Users Manual

XDR Manual V1.0 for desktop (PDF)
XDR Manual V1.0 for mobile (PDF)

Software updates

Find the latest software update HERE.

Maintenance tips

– Clean off and replace old grease occasionally. Dirty grease will wear out your gun seals and parts.
– Use MacDev Militia Lube for best results.
– Replace your detents and bolt tip if they get out of shape.
– Replace the M16-2 on your bolt, and charge your battery before an important tournament – to ensure your gun is running at its best!

Still need help?

Contact a tech.

This is usually caused by a worn or dry M16-2 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the o-ring does not help, please make sure the battery is charged, and try changing the bolt tip for a new one.

Another cause may the the dwell setting on your gun, please make sure it is set to 12ms or above. In very cold weather (below 10C or 50F), don’t be afraid to increase your dwell to 16ms.

Please check these things:
– The air is turned on
– Your gun battery meter reads full
– The trigger is pressing the microswitch on the board
– press and hold the trigger for two seconds, this should force a shot. If the gun fires, then it means your eyes need cleaning.

This is usually caused by a worn or dry M16-2 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the #16 o-ring does not help, please try charging your battery.

Another cause may be a damaged regulator seat, try reversing your regulator seat, ensuring the cap is on tightly.

If your gun seems to build to a high show when you let it sit for a little while, you probably have a slow leak in your regulator. To rectify this, follow these simple steps:

1. Degas your marker completely – MAKE SURE IT IS FULLY DEGASSED.
2. Remove the left hand side of your wrap around grip so that you can access the regulator screw.
3. Unscrew the regulator and remove it from the gun. Use a spanner and allen key to split the regulator in half.
4. Inspect and reverse the seat. Inspect the piston face for damage. Replace either of these items if they are damaged.
5. Replace and re-chrono your gun

Please check these things:
1. The battery is charged
2. The dwell is set to at least 12ms
3. The drive is clean and greased, with a fresh M16-2 o-ring installed

If your gun does not power on at all, then your problem must be in the electronic system. Please try these things:

1. Replace your battery with a new one.
2. Check that your battery connector is fully plugged in (both to the battery and board), and is not broken.
3. Check that the on/off button on the back of your board is being pressed.
4. Check that your board is not wet or damaged.
5. Check your breech to see if it has the eyes lit. If they are lit, you do not have a problem with your power supply, only with the display module. Please power off your board, then unplug the display module. Carefully, and firmly, reconnect the display module before trying the power again

A leak that seems to be coming down the barrel from your drive, is usually caused by the #14 o-ring on the valve. Please change this for a new one, and it should solve your problem.

If your gun is using more air than you expect, please verify that there is not a leak in your gun or air system. You should be able to hear a leak if you take the gun someplace quiet. Most leaks are caused by failed o-rings or loose ASAs etc.

If you are sure there is no leak, change the #19 inside the keg, this o-ring is largely responsible for air efficiency on the gun. Make sure your gun is well greased with Militia Lube.

Check to be sure your gun has a reasonable paint to barrel match. If your paint is too loose in the barrel, you will waste air during the shot.

Software updates

Find the latest software update HERE.

Exploded view

Click HERE to see a full list of parts and part numbers. If you talk to a MacDev tech, you can use the unique part number to identify the part exactly. You will also find that part numbers are an easy way to search the MacDev store for spare parts.

Maintenance tips

– Clean off and replace old grease occasionally. Dirty grease will wear out your gun seals and parts.
– Use MacDev Militia Lube for best results.
– Replace your detents and bolt tip if they get out of shape.
– Replace the M16-2 on your bolt, and your battery before an important tournament – to ensure your gun is running at its best!

Still need help?

Contact a tech.

This is usually caused by a worn or dry #16 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the o-ring does not help, please make sure the battery is charged, and try changing the bolt tip for a new one.

Another cause may the the dwell setting on your gun, please make sure it is set to 12ms or above. In very cold weather (below 10C or 50F), don’t be afraid to increase your dwell to 16ms.

Please check these things:
– The air is turned on
– Your gun battery meter reads full
– The trigger is pressing the microswitch on the board
– press and hold the trigger for two seconds, this should force a shot. If the gun fires, then it means your eyes need cleaning.

This is usually caused by a worn or dry #16 o-ring on the bolt. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the #16 o-ring does not help, please try charging your battery.

Another cause may be a damaged regulator seat, try reversing your regulator seat, ensuring the cap is on tightly.

If your gun seems to build to a high show when you let it sit for a little while, you probably have a slow leak in your regulator. To rectify this, follow these simple steps:

1. Degas your marker completely – MAKE SURE IT IS FULLY DEGASSED.
2. Remove the left hand side of your wrap around grip so that you can access the regulator screw.
3. Unscrew the regulator and remove it from the gun. Use a spanner and allen key to split the regulator in half.
4. Inspect and reverse the seat. Inspect the piston face for damage. Replace either of these items if they are damaged.
5. Replace and re-chrono your gun

Please check these things:
1. The battery is charged
2. The dwell is set to at least 12ms
3. The drive is clean and greased, with a fresh M16-2 o-ring installed

If your gun does not power on at all, then your problem must be in the electronic system. Please try these things:

1. Charge your battery.
2. Check that your battery connector is fully plugged in (both to the battery and board), and is not broken.
3. Check that the on/off button on the back of your board is being pressed.
4. Check that your board is not wet or damaged.

A leak that seems to be coming down the barrel from your drive, is usually caused by the #14 o-ring on the valve. Please change this for a new one, and it should solve your problem.

If your gun is using more air than you expect, please verify that there is not a leak in your gun or air system. You should be able to hear a leak if you take the gun someplace quiet. Most leaks are caused by failed o-rings or loose ASAs etc.

If you are sure there is no leak, change the #19 inside the keg, this o-ring is largely responsible for air efficiency on the gun. Make sure your gun is well greased with Militia Lube.

Check to be sure your gun has a reasonable paint to barrel match. If your paint is too loose in the barrel, you will waste air during the shot.

Troubleshooting flowchart
Click on HERE to see a full list of parts and part numbers. If you talk to a MacDev tech, you can use the unique part number to identify the part exactly. You will also find that part numbers are an easy way to search the MacDev store for spare parts.

Maintenance tips
– Clean off and replace old grease occasionally. Dirty grease will wear out your gun seals and parts.
– Use MacDev Militia Lube for best results.
– Replace your detents and bolt tip if they get out of shape.
– Replace the #16 on your bolt, and your battery before an important tournament – to ensure your gun is running at its best!

Please check these things:
-The battery is fresh
-The dwell is set to at least 10ms
-The drive is clean and greased

Please check these things:
– The air is turned on
– Your gun battery meter reads full
– The trigger is pressing the microswitch on the board
– press and hold the trigger for two seconds, this should force a shot. If the gun fires, then it means your eyes need cleaning.

This is usually caused by a worn or dry #19 o-ring on the inside the keg. If you remove the drive, change the bolt, and relube with Militia Lube, you will be up and running in no time.

If changing the #19 o-ring does not help, please try charging your battery.

Another cause may be dwell setting on your gun. Make sure it is set to 10ms or above. In very cold weather (below 10C or 50F), don't be afraid to increase your dwell to 14ms.

If your gun seems to build to a high show when you let it sit for a little while, you probably have a slow leak in your regulator. To rectify this, follow these simple steps:

1. Degas your marker completely – MAKE SURE IT IS FULLY DEGASSED.
2. Remove the left hand side of your wrap around grip so that you can access the regulator screw.
3. Unscrew the regulator and remove it from the gun. Use a spanner and allen key to split the regulator in half.
4. Inspect and reverse the seat. Inspect the piston face for damage. Replace either of these items if they are damaged.
5. Replace and re-chrono your gun

Please check these things:
1. The battery is charged
2. The dwell is set to at least 10ms
3. The drive is clean and greased

If your gun does not power on at all, then your problem must be in the electronic system. Please try these things:

1. Charge your battery.
2. Check that your battery connector is fully plugged in (both to the battery and board), and is not broken.
3. Check that the on/off button on the back of your board is being pressed.
4. Check that your board is not wet or damaged.

A leak that seems to be coming down the barrel from your drive, is usually caused by the #14 o-ring on the valve. Please change this for a new one, and it should solve your problem.

If your gun is using more air than you expect, please verify that there is not a leak in your gun or air system. You should be able to hear a leak if you take the gun someplace quiet. Most leaks are caused by failed o-rings or loose ASAs etc.

If you are sure there is no leak, make sure the dwell is set to 10ms. If the dwell is too high, your Drone will use a lot of air.

Check to be sure your gun has a reasonable paint to barrel match. If your paint is too loose in the barrel, you will waste air during the shot.

Drone 2 Exploded view
Click HERE to see a full list of parts and part numbers. If you talk to a MacDev tech, you can use the unique part number to identify the part exactly. You will also find that part numbers are an easy way to search the MacDev store for spare parts.

Maintenance tips
- Never overtighten the drive parts or your back cap, it may cause damage to the delrin drive.
- Clean off and replace old grease occasionally. Dirty grease will wear out your gun seals and parts.
- Use MacDev Militia Lube for best results.
- Replace your detents if they get out of shape.
- Replace your battery before an important tournament - to ensure your gun is running at its best!

MANUAL DOWNLOADS & FIRMWARE

If you would like to update your software, please download the package appropriate for your marker

Clone 5/Cyborg 6/Clone GTi
MDflash utility V3 (Users guide)
Clone 5 V1.10
Cyborg 6 V1.10
Clone GTi V1.05

Cyborg RX/Clone/Clone VX
Militiasoft V2.0
Clone V1.0 and 2.0
Cyborg RX V1.0 and 2.0

Unzip the file into a folder on your windows PC. Then run the file MDFLASH.EXE.

You will see the utility screen:

Power on your gun and connect it to your PC by USB. The first time you connect your gun to your PC, there will be a delay of up to 1 minute as the system installs drivers. If you use Windows 7 or 8, you may see this message, just wait until it is completed.

Once your gun is connected, press the […] button after firmware file, to open the select file dialogue.

Select your file (we have included semi only and full function versions), then press open. When you return to the utility screen, press the program button.

DO NOT DISCONNECT YOUR GUN DURING PROGRAMMING – the utility will give you a message when it is done. You should see an updated status in the bottom status box.

Once completed, you can simply disconnect your gun from your PC.

WARRANTY INFORMATION

Warranty procedure

All MacDev markers carry a 12 month warranty against manufacturing defects. Please retain your proof of purchase, as this warranty begins from the date of purchase on a brand new marker.

The flow chart HERE shows the process of identifying and routing warranty claims.

Warranty policy

Your marker warranty covers manufacturing defects. This is something on the marker which was not manufactured correctly. It does not cover consumable items, or those damaged by misadventure. Examples of consumables are:

-Batteries
-Eyes
-Detents
-O-rings
-Bolt tips
-Regulator seats
-Screws

If warranty is successfully claimed, the product may be repaired or replaced under the discretion of MacDev tech support.

Spare parts policy

MacDev continues to manufacture spare parts for 5 years after the last new marker is manufactured. This does not mean spare parts are not available, MacDev warehouses any spare parts still available for purchase, but do not guarantee the availability of spares after the 5 years has passed.

 

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